Frequently Asked Questions
When are we open?
The NLR is open to the public every Sunday between March and October. We are also open on some Saturdays and Bank Holidays for special events. During the winter we are open for various specific events, such as Santa Specials, Mince Pie Specials and others.
Please see our online ticketing page for all confirmed dates and events – https://nlr.digitickets.co.uk/tickets
Do we still have to wear face coverings?
With the easing of Government restriction in relation to Covid-19 from 19th July, face coverings on our trains will now be advisory, rather than mandatory.
NLR encourages everyone to respect our staff and other travellers by wearing face coverings whilst in our carriages, the shop and buffet. Please ensure when travelling, groups leave as much space as possible between other groups of travellers.
Passengers travelling on our cream tea services will not be required to wear masks once seated at tables.
Your cooperation is appreciated, and we thank you.
How long does a train journey last?
A ride on the train lasts about 30 minutes.
As we currently have only 1 station, all services are ‘out and back’, which means you alight the train in the same place that your boarded.
Do we cater for wheelchairs and the less-able?
We have a dedicated wheelchair-user’s compartment on the train, which can accommodate one wheelchair and up to two carers/companions. We also have a specially designed ramp, giving safe and easy access on/off the train (both for wheelchairs and the less able). For more information on our facilities for less-able visitors, please click HERE
Do we run trains mid-week?
Unfortunately, not. The NLR is run purely by volunteers, which is why we tend to only operate at weekends.
However, there is activity on the railway all week, with various mid-week volunteer working parties or external organisations using the line for training and testing purposes.
Can I bring my dog?
Dogs are very welcome at the NLR, provided they (and their human) are well behaved. You can take your dog on the train too, except for Cream Tea Specials and Santa Specials. We simply ask that all dog owners are responsible and clean up any ‘accidents’.
What toilet facilities are there?
Toilets are located on the station platform at Pitsford and Brampton Station. We have separate Ladies and Gents toilets, as well as an ‘accessible toilet’ and baby changing facilities.
PLEASE BE AWARE – Unfortunately, there are NO toilets on the train itself. A train journey lasts approximately 30 mins.
What about parking?
We have plenty of free on-site parking at the NLR!
Will it be steam or diesel?
Some dates and special events will be steam-hauled, while others will be operated by one of our heritage diesel locos. Whilst we will always endeavour to provide the motive power advertised, old machines can be temperamental and liable to fail from time to time, which may mean we have to make an unexpected change. We are sorry for any disappointment when this occurs, but hope you can appreciate that, being a small volunteer-run railway, its not easy for us to have a like-for-like substitute ready in the wings.
If you would like to know when a specific loco is running you can always email us at email@example.com
What other facilities are there?
At Pitsford and Brampton Station you will find:
- Platform 3 Buffet – open on operating days selling a selection of hot and cold drinks, ice lollies, snacks and freshly prepared hot food.
- Souvenir Shop – open on operating days selling a wide range of gifts, books, toys and other items
- Model Railway – currently CLOSED due to Covid social-distancing requirements
- The Shed (bric-a-brac shop) – open on operating days when sufficient volunteers are available
- Signal Box – The ‘box is fully operational and controls all train movements. If you would like to look inside please ask the signalman. However, please be aware that you may be politely refused entry if/while the signalman is carrying out important tasks (to prevent distraction)
- Free parking
Can I take my bike on the train?
We know a lot of people like to cycle along the Brampton Valley Way, so may arrive at the railway on a bike. As our services are currently only ‘out-and-back’ (i.e you get off at the same place your boarded the train), we don’t have facilities to take bikes on the train. However, there are plenty of locations around the station where you can securely store your bike while you go for a nice relaxing train ride.